Reference

Open your account under clear terms

Our Terms & Conditions explain how your setbet account works across Lightning Roulette, Jungle Gorilla, Football Strike, wallet activity and support requests.

Account rulesGame termsWallet clausesIndia access
setbet Open your account under clear terms
CONTACT PATHS

Start support through policy channels

If a Terms & Conditions clause affects your account, contact us before taking further action in the lobby or wallet.

Live chat clause help Use live chat when a term blocks login, wallet use or game access. We check the clause with your account status and tell you what document, screenshot or reference number is needed next.
Email policy record Email support when you need a written record about a Terms & Conditions issue. Include your registered email, mobile number and the clause topic so our team can trace the account event.
Wallet query route For UPI, Paytm or PhonePe disputes under the terms, share the transaction ID, time and amount shown by your app. We compare it with wallet logs before replying.
DATA CARE

Browse account data and term controls

The Terms & Conditions connect directly with how we handle your account data, cookies, login security and records.

Identity checks

When the terms require verification, we ask only for documents needed to match your account, payment name and withdrawal request. We do not ask for your wallet PIN or banking password.

Cookie use

Cookies support login sessions, device recognition and language settings tied to the Terms & Conditions. You may clear cookies in your browser, though some account actions may require a new login.

Security duties

Your duties under the terms include keeping your password private and telling us if your account may be accessed by another person. We may pause activity while we check unusual access.

Record retention

We keep account, wallet and support records for the period needed to apply the Terms & Conditions, resolve disputes and meet legal duties. Older records may be archived with restricted access.

Correction requests

If your name, email or mobile number is wrong, contact support before another wallet request. We may ask for proof so the account record matches the terms and payment checks.

Term changes

When we amend the Terms & Conditions, we update this page and apply the newer wording from the stated date. If you keep using the account, those revised terms apply.

Check your terms questions here

This FAQ explains how the Terms & Conditions apply to common account situations. It focuses on your rights, wallet records, data requests, access rules and contact routes. If your question involves a specific transaction or game round, send the account reference to support so we can read the clause against the exact record.

They apply when you open an account, log in, use the wallet, enter a game area or contact support about your account. Access depends on local law and is available where local law permits.

Yes. Contact support with the detail that needs correction and proof that matches your account. We may pause wallet actions until the record is corrected under the Terms & Conditions.

The terms explain how we match payment names, transaction IDs and wallet records. If a transfer is delayed, reversed or disputed, we use those records to decide the next account action.

Send the game name, round time and account reference to support. We check the game record, the applicable rule in the Terms & Conditions and any wallet change linked to that round.

Cookies help confirm your session, device and basic preferences while you use the account. The Terms & Conditions allow this use so login, security checks and account actions can work correctly.

Yes. We may pause access while checking identity, payment records, unusual login activity or a possible breach of the Terms & Conditions. We tell you what is needed to continue the check.

Start with live chat for urgent account access issues or email support for a written record. Include your registered details, clause topic and any UPI, Paytm or PhonePe reference involved.